Introduction
We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Definitions
- “Company,” “We,” “Us,” and “Our” refer to Brazilian Sugar Global.
- “You” and “Your” refer to the user or visitor of our website.
- “Services” refer to the sugar products and related services offered by Brazilian Sugar Global.
2. Use of Website
Eligibility:
- You must be at least 18 years old to use our website or engage in transactions with us.
Account Responsibility:
- If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
Prohibited Uses:
- You may not use our website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. Additionally, you may not use our website in a way that violates any applicable laws or regulations, infringes upon the rights of others, or interferes with the security or operation of the website.
3. Product Orders
Order Placement:
- By placing an order with us, you agree to provide accurate, complete, and up-to-date information. All orders are subject to acceptance by Brazilian Sugar Global.
Pricing:
- Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.
Payment Terms:
- Payment terms will be specified at the time of order. Failure to comply with the payment terms may result in the cancellation of your order or the imposition of late fees.
Order Confirmation:
- Once your order is placed, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order but serves as an acknowledgment of receipt. We reserve the right to refuse or cancel orders at our discretion.
4. Shipping and Delivery
Shipping Terms:
- Shipping costs, delivery times, and terms will be provided at the time of order. We make every effort to ensure timely delivery but are not responsible for delays caused by circumstances beyond our control, such as customs clearance or carrier delays.
Risk of Loss:
- The risk of loss and title for the products pass to you upon our delivery to the carrier. You are responsible for any loss or damage that occurs during transit.
5. Returns and Refunds
Return Policy:
- Our return policy is subject to the terms and conditions outlined in our Return Policy. Products may only be returned if they are defective, damaged, or do not meet the specifications agreed upon at the time of order.
Refunds:
- Refunds will be processed based on the original payment method, in accordance with our refund policy. Refund requests must be made within the specified time frame and will be subject to our review and approval.
6. Intellectual Property
Ownership:
- All content on our website, including text, images, logos, and graphics, is the intellectual property of Brazilian Sugar Global and is protected by applicable copyright, trademark, and other intellectual property laws.
Limited License:
- You are granted a limited, non-exclusive, and non-transferable license to access and use our website for personal and non-commercial purposes. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
7. Limitation of Liability
Disclaimer of Warranties:
- Our website and services are provided on an “as is” and “as available” basis. We make no representations or warranties, express or implied, regarding the accuracy, reliability, or completeness of the content on our website.
Limitation of Liability:
- To the fullest extent permitted by law, Brazilian Sugar Global shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.
8. Indemnification
Your Responsibility:
- You agree to indemnify, defend, and hold harmless Brazilian Sugar Global and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of our website, your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.
9. Governing Law
Jurisdiction:
- These Terms and Conditions are governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Brazil for the resolution of any disputes arising out of or related to these terms.
10. Changes to Terms and Conditions
Modifications:
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. Your continued use of our website after the posting of changes constitutes your acceptance of the revised terms.
11. Termination
Termination of Access:
- We reserve the right to terminate or suspend your access to our website or services, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our interests or other users.